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Welcome to the Specialty Vehicle Institute of America (SVIA) Website.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE.
All users of this Site agree that access to and use of this Site are subject to the following terms and conditions and other laws which apply.
Please do not use this Site if you do not agree to these terms and conditions.
Although you may “bookmark” a particular portion of this Site or otherwise bypass this Agreement, your use of this Site still binds you to the terms. Since the SVIA may revise this Agreement at any time, you should visit this page
periodically to review the terms and conditions.
Return Policy
Colors
Copyright
Disclaimer
Indemnification
Limitation
of Liability
Links
Notices
Participation
Disclaimer
Privacy
Statement
Products
Tax
Policy
Term;
Termination
Trademarks
Typographical
Errors
Use
of the Site
If you wish to return an item for refund or exchange please contact the SVIA at 949.727.3727 ext. 3023 for a Return Authorization Number.
Please have your original invoice available when you call. Products approved
for refund or exchange must be in new and unused condition. Only currently
offered versions of publications will be accepted for return. Please include a
copy of the original invoice with your return. Customers are responsible for
return shipment costs. Close out and special order items are not returnable.
The SVIA cannot be responsible for items returned
without a Return Authorization Number. Please contact the SVIA at the number above if you have any questions.
Prices subject to change without notice.
All
SVIA products and apparel are for personal use only, and not intended for
re-sale without authorized written permission in advance from the SVIA.
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All trademarks, service marks and trade names of the SVIA
used herein (including but not limited to the SVIA name
and the SVIA Logo are trademarks or
registered trademarks of the SVIA.
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The
entire content included in this Site, including but not limited to images,
designs, photographs, video clips, illustrations, text, graphics or code is
copyrighted as a collective work and/or individual works, under the United
States and other trade dress and copyright laws, and is the property of the
SVIA ALL RIGHTS RESERVED. Permission is granted to
electronically copy and print hard copy portions of this site for the limited
purpose of placing an order with the SVIA or purchasing
the SVIA products. You may display and, subject to any
expressly stated restrictions or limitations relating to specific material,
download or print portions of the material from the various areas of the site
solely for your own personal, non-commercial use, or to place an order with the
SVIA or to purchase SVIA
products. Any other use, including but not limited to the distribution,
reproduction, display or transmission of the content of this site is
prohibited. You agree not to modify or delete any proprietary notices from
materials downloaded from the
site.
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The
SVIA website and the materials and products in this
site are provided "as is" and without warranties of any kind, whether express
or implied. To the fullest extent permissible pursuant to applicable law, the
SVIA disclaims all warranties, express or implied,
including, but not limited to, implied warranties of merchantability and
fitness for a particular purpose and non-infringement. The SVIA does not represent or warrant that the functions contained in the
site will be uninterrupted or error-free, that defects will be corrected, or
that this site or the server that makes the site available are free of viruses
or other harmful components. The SVIA does not make any
warranties or representations regarding the use of the materials in this site
in terms of their correctness, accuracy, adequacy, usefulness, timeliness,
reliability or otherwise. The above limitations may not apply to
you.
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The SVIA shall not be liable for any special or
consequential damages that result from the use of, or the inability to use, the
materials on this site or the performance of the products, even if the
SVIA has been advised of the possiblity of such
damages. Applicable law may not allow the limitation or exclusion of liability
or incidental or consequential damages, so the above limitation or exclusion
may not apply to you.
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In the event a SVIA product is listed at an incorrect
price due to typographical error or error in pricing information, the
SVIA shall have the right to refuse or cancel any
orders placed for product listed at the incorrect price. The SVIA shall have the right to refuse or cancel any such orders whether or
not the order has been confirmed and your credit card charged. If your credit
card has already been charged for the purchase and your order is cancelled, the
SVIA shall issue a credit to your credit card account
in the amount of the incorrect price.
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These terms and conditions are applicable to you upon your accessing the site and/or
completing the registration or shopping process. Any or all of these terms and
conditions, may be terminated by the SVIA without
notice at any time for any reason. The provisions relating to Copyrights,
Trademark, Disclaimer, Limitation of Liability, Indemnification and
Miscellaneous, shall survive any termination.
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The SVIA may deliver notice to you by means of electronic
mail, a general notice on the site, or by written communication delivered by
first class U.S. mail to your address on record in the SVIA's account
information.
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Your use of this site shall be governed in all respects by the laws of the state of
California, U.S.A., without regard to choice of law provisions, and not by the
1980 U.N. Convention on contracts for the international sale of
goods.
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Harassment in any manner or form on the site, including via Email and chat or by obscene
or abusive language is strictly forbidden. Impersonation of others, including a
SVIA or other licensed employee, host, or
representative as well as other Customers or visitors to the Site is
prohibited. You may not upload to, distribute, or otherwise publish through the
site any content which is libelous, defamatory, obscene, threatening, invasive
of privacy or publicity rights, abusive, illegal, or otherwise objectionable
which may constitute or encourage a criminal offense, violate the rights of any
party or which may otherwise give rise to liability or violate any law. You may
not upload commercial content on the site or use the site to solicit others to
join or become customers of any other commercial online service or other
organization.
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The SVIA does not and cannot review all communications and
materials posted to or created by users accessing the site and is not in any
manner responsible for the content of these communications and materials. You
acknowledge that by providing you with the ability to view and distribute user
generated content on the site, the SVIA is merely
acting as a passive conduit for such distribution and is not undertaking any
obligation or liability relating to any contents or activities on the site.
However, the SVIA reserves the right to block or remove
communications or materials that it determines to be (a) abusive, defamatory,
or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a
copyright, trademark or; other intellectual property right of another or (d)
offensive or otherwise unacceptable to the SVIA at its
sole discretion.
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You agree to indemnify, defend, and hold harmless the SVIA,
its officers, directors, trustees, employees, agents, licensors and suppliers
(collectively the "Service Providers") from and against any and all losses,
expenses, damages and costs, including reasonable attorneys' fees, resulting
from any violation of these terms and conditions or any activity related to
your account (including negligent or wrongful conduct) by you or any other
person accessing the site using your Internet account.
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In an attempt to provide increased value to our visitors, the SVIA may provide links to its sponsoring manufacturers and distributors
from its own site. However, even if the manufacturer or distributor is
affiliated with the SVIA, the SVIA has no control over these linked sites, all of which have separate
privacy and data collection practices, independent of the SVIA. The SVIA has no responsibility or liability
for these independent policies or actions and is not responsible for the
privacy practices or the content of such web sites. Additionally, the
SVIA may also link to third-party training sites.
All of these linked sites are only for your convenience and therefore
you access them at your own risk. Nonetheless, the SVIA
seeks to protect the integrity of its web site and the links placed upon it and
therefore requests any feedback on not only its own site, but for sites it
links to as well (including if a specific link does not work).
The SVIA’s sponsoring manufacturers and distributors may
also display the SVIA website through frames or other
pass through templates.
You agree that no materials submitted by you to the Site will violate any right of
any third party, including copyright, trademark, privacy or other personal or
proprietary right(s). You further agree that no Comments submitted by you to
the Site will be or contain libelous or otherwise unlawful, abusive, or obscene
material. You are and shall remain solely responsible for the content of any
materials you submit.
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The SVIA respects the privacy of every individual who
visits our websites. This Privacy Policy outlines the information the
SVIA may collect and how we may use that information.
Personal Data
The SVIA will not collect any personally-identifiable
information about you (e.g., your name, address, telephone number or e-mail
address ("personal data") through our websites unless you have provided it to
us voluntarily.
If you do provide us with personal data, we may use that information in the
following ways, unless stated otherwise: we may store and process that
information to better understand your needs and how we can further develop and
improve our ASI curriculum offerings and products; we (or another party on our
behalf) may use that information to contact you in this regard. We do not now
and do not intend to sell, rent or market personal data about you to third
parties.
Additional Information Collected Automatically
In some cases, we may automatically (i.e., not via registration) collect technical
information when you connect to our site that is not personally-identifiable.
Examples of this type of information include the type of Internet Browser you
are using, the type of computer operating system you are using and the domain
name of the website from which you linked to our site.
Information Placed Automatically on Your Computer -- Cookies
When you view one of our websites, we may store some information on your computer.
This information will be in the form of a "Cookie" or similar file and can help
us in many ways. For example, Cookies allow us to tailor a website to better
match your interests and preferences. With most Internet Browsers, you can
erase Cookies from your computer hard drive, block all Cookies or receive a
warning before a Cookie is stored. Please refer to your Browser instructions or
help screen to learn more about these functions.
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We have taken steps to display as accurately as possible the colors of our
products that appear on our Site. However, as the actual colors you see will
depend on your monitor, we cannot guarantee that your monitor's display of any
color will be accurate.
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All SVIA products and apparel are for personal use only and not intended for re-sale
without authorized written permission in advance from the SVIA. Some items may be restricted to certified Chief
Instructors, and/or Instructors. All purchases of such items are subject
to verified certification status. There may be other additional
agreements that also
cover the use, distribution, and ordering of curriculum and other restricted
products, and those agreements remain in full effect. In the event that
restricted products are erroneously ordered or shipped, the SVIA may cancel an order in progress, or request the return of such
items.
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Unless the Customer provides the SVIA with a complete, valid, and correct tax exemption
certificate applicable to the product ship-to location prior to SVIA's
acceptance of the order, the Customer is responsible for sales and all other
taxes associated with the order.
If applicable, a separate charge for taxes will be shown on the invoice (current
State tax rate will be charged and collected by the SVIA on all sales in California). With respect to the state of California, SVIA will
additionally collect District Taxes for the County of Orange. In all
other cases, the customer is responsible for remitting to their respective
state, the appropriate and applicable district tax, as well as any other
applicable taxes, if not charged by the SVIA.
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